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Sophie

  • Total activity 58
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Activity overview

Latest activity by Sophie
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    Sophie created an article,

    Can I request handicap accessible seating?

    For larger sporting events with assigned seats (NBA, MLB, NCAA games, etc.), the typical procedure is to get your ticket in the app, and then take this ticket to the Box Office and request a wheelc...

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    Sophie created an article,

    How do I reserve a ticket?

    Once you subscribe, you can start grabbing tickets for as many events as you want each month. In the INWEGO app, simply tap on the event you want to go to, and then tap GO. It's that easy to get a ...

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    Sophie commented,

    Hey Jazz is forever - if a member needs accessibility seating, they are able to take their INWEGO ticket to the box office and request this. We cannot make the request in the INWEGO app at this tim...

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    Sophie created an article,

    How can I view how many times I have canceled tickets in my billing cycle?

    We will remind you of your free cancel balance before you claim or cancel a ticket.

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    Sophie created an article,

    How many times can I cancel a ticket free of charge?

    Up to 24 hours before an event, you can cancel up to 3 tickets for free per subscription period. Canceling beyond this limit is $5/ticket.

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    Sophie created an article,

    Do I lose points if I release my early access ticket?

    If you use points to get early access to an event, and decide not to go our can't attend, you will not get the points back. 

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    Sophie created an article,

    Do points expire?

    As long as your subscription is active, points will never expire.

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    Sophie created an article,

    Do I keep my GoRewards points if I cancel or pause my subscription?

    If you pause your subscription, you keep your GoRewards points and continue to earn points as your paused subscription renews. If you cancel your subscription, you will lose all of your points. 

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    Sophie created an article,

    Can I share my points with friends?

    No, you're unable to share or give away points to friends. 

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    Sophie created an article,

    How do I check my GoRewards balance?

    To check your points balances, select the GoRewards coin icon on the top, left-hand corner of the app. Here will you see your points balance. Select "Points History" for a breakdown of po...