Why is there an additional charge on my account? April 02, 2019 20:28 Updated Follow These fees occurred due to releasing your passes too late or not attending an event after reserving a pass. Please visit our Cancellation and No Show Policies page here. Related articles Can I change my billing date? How do I update/change my payment information? What is INWEGO? Do you offer a family/companion membership? Can I use my INWEGO membership in multiple cities?