How do I scan into the venue?

See a ticket scanner?

For events like professional sports or concerts where event staff can scan your ticket, we’re making our tickets bigger and brighter, so you never have trouble getting in.

After you check in, tap “SHOW TICKET” to see your ticket in the app.

Don’t see a ticket scanner?

For some events, like festivals or comedy shows, staff don’t need to scan anything. With our new process, there are 3 steps after you check in for these events:

1. Tap "Show ticket"

2. Tap "I'm ready"

3. You'll have up to 2 min to show the ticket screen

Just a reminder that when the timer runs out, your ticket will no longer be available.

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