We want make sure you to have the ultimate in flexibility to attend events, but we also want to ensure that other fans can attend the event if you reserve a ticket and then determine you can't make it.
As such, we have the following late cancellation and no show policies:
- 3 Free Cancels: Up to 24 hours before an event, you can cancel up to 3 tickets for free per subscription period. Canceling beyond this limit is $5/ticket. Please note, guest tickets are also a part of your 3 free cancels. You get 3 free ticket cancels, so if you release your ticket and your 1 guest pass, you have used 2 of your free cancels.
- Late Cancellation: In between 24 to 2 hours before an event, cancelling a ticket is $10/ticket. You will not lose your credits if you can't make it to an event!
- No Show: Beginning 2 hours before an event, you can no longer cancel, and if you don't check in by the end of the event it'll be $20/ticket. You will not lose your credits if you can't make it to an event!